Forum Discussion
MichaelNilss577
2 years agoCommunity Member
Click on image won't zoom anymore
All of a sudden I notice that images don't zoom/enlarge when clicked anymore in Articulate Rise. I don't know when this stopped working, I only just noticed it. I have the box "Enable zoom on image ...
AliciaZaragoza-
11 months agoCommunity Member
I am also now having this same problem, which I didn't in the past. Are there any other suggestions or anyone looking into this issue?
JoseTansengco
11 months agoStaff
Hello Alicia and Katie,
Sorry to hear that you ran into this issue.
I'd like to ask a few questions to help clarify our experience.
- How are you testing your course? Are you accessing it through an LMS, or can you also replicate the behavior in Rise 360 using the preview function?
- Can you replicate the behavior in Review 360?
- If your course is hosted on an LMS, try testing it in SCORM Cloud. Can you observe the same behavior there?
- Is the issue browser-specific?
If your course is not specific to one environment such as your LMS, please upload a copy of the image/s that is not zooming here so we can check what's happening.
Looking forward to hearing from you!