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UshwinPai's avatar
UshwinPai
Community Member
12 months ago

Colours don't match

Hi guys I have had this problem for a while now and wonder if you can help. When creating videos in Character Animator or Adobe Photoshop, I colour the background so that when it is imported o...
storyline 360
UshwinPai's avatar
UshwinPai
Community Member

Ah ok! Thank you for the advice! That's sad. Maybe I can create my character animation with a transparent background - but don't know if that's possible!

Jürgen_Schoene_'s avatar
Jürgen_Schoene_
Community Member
11 months ago

mp4 video don't support alpha channel

video with alpha channel is possible in the browser with video codec H265 or WebM

in detail

  • Chrome: H265, WebM
  • Firefox: WebM
  • Safari Mac: H265 and WebM (not on old Macs)
  • Safari iOS: H265

and H265 is not free to use

video with alpha channel => not a real option

 

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