Forum Discussion

CharlieLe's avatar
CharlieLe
Community Member
2 years ago

Course taking forever to load because of captions

We have a large course that has captions. But it's pre-loading all of the captions, over 200 of them at the beginning and it's taking minutes for the course to load before the user can view it. ...
storyline 360
KellyAuner's avatar
KellyAuner
Staff
2 years ago

Hi Charlie,

I see that you’ve reached out to our Support Engineers and are working with my teammate, Cleo. You’re in great hands! We’ll continue the conversation in your support case.

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