JarrodMerriman
2 months agoCommunity Member
Crash when Pasting Objects
Hi All -
Storyline 360 keeps crashing whenever I attempt to paste an object within a slide.
I can copy and paste slides, but no objects within the slide - otherwise it just crashes storyline.
- I'm working locally (no network drive, no usb)
- I've tried repairing Storyline, and using previous versions of Storyline
- I've tried across multiple files
- I can also copy objects from the slide and paste them into power point, word, etc...
I've attached the error report, a copy of one of the files where the crash is present, and you can find a link to the screen recording of a crash here.
Any help would be appreciated - thank you!
(I have an open Case #00900526, but as I'm in APAC - I'm currently having to wait 24 hours on every reply which is not ideal)
Update 20/09/24
As of the Storyline update 3.92.33225.0 this issue is now resolved, worked with support since 12/08/24 but no issue could be pin pointed.