Forum Discussion
Does anyone else find Rise is slow these days?
Hi Everyone!
I understand you are facing setbacks and lag, when authoring in Rise 360!
Thank you for highlighting the issue, and sharing your feedback in this discussion. I've notified our Rise 360 development team, who is currently looking into possible causes of this behavior. Our goal is never to leave our authors stuck in their development.
Thank you for your patience. I'm sorry if this has been slowing you down!
I've been having issues the last 24 hrs. Rise is behaving erratically and timing out when adding new blocks or publishing to SCORM. It feels like server upgrades are happening in the background. Similar experience in Storyline earlier today too when trying to publish to Review 360.
Hi RichardMatas307!
Sorry to hear you've run into these setbacks while authoring in Rise and Storyline!
Are you experiencing these timeouts in Rise regardless of which Block is being added, or is the behavior specific to one? Also, does clearing your browser's cache, or using an incognito browser make any difference?
For Storyline, if you've already confirmed you are working locally, and a repair of your Storyline installation doesn't solve the issue, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!
