Forum Discussion

AmandaDouglas-e's avatar
AmandaDouglas-e
Community Member
2 months ago
Solved

Does anyone else find Rise is slow these days?

Rise has been very slow and quite glitchy as of late. I initially thought this was an issue with my computer being overloaded and slow as a result. However, we've tested this on multiple computers ...
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    12 days ago

    Hi Everyone!

    I understand you are facing setbacks and lag, when authoring in Rise 360!

    Thank you for highlighting the issue, and sharing your feedback in this discussion. I've notified our Rise 360 development team, who is currently looking into possible causes of this behavior. Our goal is never to leave our authors stuck in their development.

    Thank you for your patience. I'm sorry if this has been slowing you down! 

SuziAllred's avatar
SuziAllred
Community Member
2 months ago

The only issue I found was when I was deleting a lesson. It kept saying "Processing" .. But, once I added more content to that lesson, then deleted it; it worked. 

StevenBenassi's avatar
StevenBenassi
Staff
2 months ago

Hi Suzi!

Sorry to hear you've run into this setback!

Was the Rise lesson you were trying to delete, completely empty? We're currently tracking a bug in Rise 360, which causes:

  • Deleting a lesson that has no content gets stuck on 'Processing'.

 

Please let me know, and I'd be happy to include your voice in the bug report. Looking forward to hearing from you!

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