Forum Discussion

AmandaDouglas-e's avatar
AmandaDouglas-e
Community Member
2 months ago
Solved

Does anyone else find Rise is slow these days?

Rise has been very slow and quite glitchy as of late. I initially thought this was an issue with my computer being overloaded and slow as a result. However, we've tested this on multiple computers ...
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    12 days ago

    Hi Everyone!

    I understand you are facing setbacks and lag, when authoring in Rise 360!

    Thank you for highlighting the issue, and sharing your feedback in this discussion. I've notified our Rise 360 development team, who is currently looking into possible causes of this behavior. Our goal is never to leave our authors stuck in their development.

    Thank you for your patience. I'm sorry if this has been slowing you down! 

StevenBenassi's avatar
StevenBenassi
Staff
2 months ago

Hi Everyone!

I'm happy to share that we just released a new update for Rise 360!

This update fixes the slowdown issues some of you were experiencing when:

  • Adding new Blocks
  • Deleting Lessons
  • Duplicating Blocks
  • Adding Templates

There's nothing to install for web apps. New features and fixes are immediately available!

However, we are still tracking a separate bug in Rise 360, causing slowdowns for authors typing content into Microlearning courses. If you find you are being affected by this bug, please connect with our team through a support case.

Please let us know if you have any questions about this update, or the issues you've reported!

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