Forum Discussion

AmandaDouglas-e's avatar
AmandaDouglas-e
Community Member
8 months ago
Solved

Does anyone else find Rise is slow these days?

Rise has been very slow and quite glitchy as of late. I initially thought this was an issue with my computer being overloaded and slow as a result. However, we've tested this on multiple computers ...
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    5 months ago

    Hi Everyone!

    I’m happy to share that we just released a new update for Rise 360!

    This update fixes the issue that was causing slowdowns while authoring course content. There’s nothing to install for web-based apps. New features and fixes are immediately available!

    If you’re still experiencing slowdowns, first please ensure any browser plugins have been disabled. Also, when working with large scale courses, some slowdowns are expected. To remedy that, we suggest breaking larger courses down into smaller pieces.

    If you have questions about this update, or the issue you reported, please connect with our team through a support case.

    Thank you!

StevenBenassi's avatar
StevenBenassi
Staff
8 months ago

Hi Everyone!

I'm happy to share that we just released a new update for Rise 360!

This update fixes the slowdown issues some of you were experiencing when:

  • Adding new Blocks
  • Deleting Lessons
  • Duplicating Blocks
  • Adding Templates

There's nothing to install for web apps. New features and fixes are immediately available!

However, we are still tracking a separate bug in Rise 360, causing slowdowns for authors typing content into Microlearning courses. If you find you are being affected by this bug, please connect with our team through a support case.

Please let us know if you have any questions about this update, or the issues you've reported!