Forum Discussion
Does anyone else find Rise is slow these days?
Hi Everyone!
I understand you are facing setbacks and lag, when authoring in Rise 360!
Thank you for highlighting the issue, and sharing your feedback in this discussion. I've notified our Rise 360 development team, who is currently looking into possible causes of this behavior. Our goal is never to leave our authors stuck in their development.
Thank you for your patience. I'm sorry if this has been slowing you down!
Yes, I had to get a new laptop, it's better now with the Alienware
Hello Javid_S,
I'm sorry to hear this was a setback for you. I understand using Alienware has helped your experience in Rise 360. I'd like to learn more about your previous setup!
- Could you share the specs and setup of your previous machine? I'd like to share this with our engineering team.
- What browser are you using to author in Rise 360? Do you notice any difference in behavior if you use another supported browser?
- Did you notice the slow response time with a specific block type or across all blocks you edited?
- To ensure Rise 360 is working properly, you'll want to make sure these network endpoints are enabled on your new laptop as well.
If you are experiencing this behavior in your new setup, it would be helpful to see a screen recording of this behavior. Feel free to share in this thread or privately in a support case.
Looking forward to hearing from you!
