Forum Discussion
Does anyone else find Rise is slow these days?
- 5 months ago
Hi Everyone!
I’m happy to share that we just released a new update for Rise 360!
This update fixes the issue that was causing slowdowns while authoring course content. There’s nothing to install for web-based apps. New features and fixes are immediately available!
If you’re still experiencing slowdowns, first please ensure any browser plugins have been disabled. Also, when working with large scale courses, some slowdowns are expected. To remedy that, we suggest breaking larger courses down into smaller pieces.
If you have questions about this update, or the issue you reported, please connect with our team through a support case.
Thank you!
Rise is painfully slow at the moment, to a level where it isn't acceptable considering the cost of the subscription. It is taking an age to update text or edit options within a block.
Added to that, it has also switched me out of my course and asked me to take control, or reported that my computer is currently offline (yet here I am, typing this message)
This seems to be a re-occurring and increasingly frequent performance issue. It has real world impact - I am currently trying to finish a few updates to a course before a deadline and I estimate it is at least doubling the time it normally would.
I would love to hear an update from Articulate about how and when they will improve stability
- SusanRoussel836 months agoCommunity Member
I am experiencing the same thing on my end. I did verify that its increasing my memory load up to 2G! Insane... This is an Articulate issue and unfortunately because its affecting my dad to day, I will be looking at another solution.
- StevenBenassi6 months agoStaff
Hi SusanRoussel83!
So sorry to hear Rise 360's performance has been affecting your development!
I see that your support case has been received by our support engineers. They should be connecting with you via e-mail, shortly!
- EricWise6 months agoCommunity Member
Adding my feedback to the growing pile. Performance has been degrading significantly for the last month or so.
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