Forum Discussion
Download storyline
Hi,
I've been trying to download storyline articulate package, but for some reason when its downloaded, it asks for username and password, although I tried to enter both, but I couldn't have access yet.
Could you please tell me what's going on,
Thanks,
Budoor
Hi Budoor,
Welcome. to the E-Learning Heroes community!
I'm so sorry that you're running into this issue and I'm happy to help troubleshoot. First, please review this article that lists possible solutions for when you're receiving an error installing the Articulate 360 desktop app.
If you're still running into this issue, I'd like to connect you with one of our Support Engineers! You can submit a support case here.
