Forum Discussion

UserUser-119006's avatar
UserUser-119006
Community Member
4 months ago

Drag & Drop Issues

In drag and drop, when drag item dropped outside the drop box it is not going to the initial position 
(Return drag to start point if dropped outside is enabled) 

And for past two days my drag and drop slides trigger no working properly.  

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    3 months ago

    Hello Everyone! 

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.89.32618.0).

    In this update, we have implemented a fix for:

    • If dropped outside a target, dragged items didn't return to their starting point when set to do so.

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    3 months ago

    Hello Everyone! 

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.89.32618.0).

    In this update, we have implemented a fix for:

    • If dropped outside a target, dragged items didn't return to their starting point when set to do so.

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    4 months ago

    Hi Everyone!

    I'm so sorry to hear you've run into this setback!

    I can confirm we have this behavior logged as a bug in Storyline 360. This bug causes:

    • Drag item set to return to start point when dropped outside a target does not return to its original position

    I've linked this discussion to the bug report and will share updates as soon as a fix is in place. In the meantime, as a workaround, we suggest downgrading to a previous version of Storyline 360 where this bug cannot be observed.

    Thank you all for your patience. I'm sorry if this has been slowing you down!

  • GastHKlearning's avatar
    GastHKlearning
    Community Member
    4 months ago

    I have the same Problem - the draggables move stragely and jump to random points on the slide. Your post made me wonder if it's an issue of the newest update (I have version 3.88.32574.0).

    So I tried returning to the last storyline version (3.87.32265.0) and there my drag and drop works perfectly fine.

    I use Storyline in German and I don't know if there's a difference in Versions. But I'd recommend you to return to an older version of Storyline and see if that helps. Good luck :)

  • RonPrice's avatar
    RonPrice
    Partner
    4 months ago

    There is a current issue.  As Samira has mentioned, the best solution is to drop back to Update 87 until a fix is in.

  • UserUser-119006's avatar
    UserUser-119006
    Community Member
    4 months ago

    @Samira Baumaan @Ron Price

    Thank you for your response. 

    We hope for an update on this from Articulate. 

  • MariePawlowski's avatar
    MariePawlowski
    Community Member
    4 months ago

    I thought I was losing my mind as I am having the same issue. The drag items will sometimes return if I click around a lot but isn't working like prior projects. For someone new to all this, how do I return to a previous version?

  • NedimRamic-88da's avatar
    NedimRamic-88da
    Community Member
    4 months ago

    I am still on version 3.88.32474.0. The drag & drop feature works as expected. I see the update is available. I guess it's better not to update it yet.

  • richardlorra659's avatar
    richardlorra659
    Community Member
    3 months ago

    Hello World!

    Glad I found this thread. FYI, revert to an older version of SL360 in your Articulate console, not on the website. See attached pic.

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