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TomCroteau-e633's avatar
TomCroteau-e633
Community Member
2 months ago

Embedded Vimeo Video Cuts Off Border

Hello...

We use embed codes for our videos we place in Rise. I put a 1 pt gray border around the video and it displays fine when viewing in VLC or Chrome. However, it would appear the embedded video in Rise cuts off a portion of the border (e.g., right side is thinner than the other sides).

When I upload a video into Rise (not embedded), the border displays fine.

I cannot share examples so I'm hopeful someone may be able to suggest a remedy. Thanks so much.

rise 360

1 Reply

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 months ago

    Hello TomCroteau-e633, 

    I understand you are having a portion of your Vimeo video cut off in your Rise 360 course. 

    • Are you including the Responsive Embed link into the Embed Block? Another user in the community found this helpful! 
    • Do you notice this same behavior if you remove the grey border? 
    • Is this happening with any other videos, or just Vimeo Video links? 

    I understand you are unable to share exact examples. If you can share the code you implemented for the gray border, perhaps we can test to see if we can replicate this behavior in Rise. If privacy is a concern, we'd be happy to take a closer look at the link to your course and a screen recording in a support case. Our team can sign an NDA if needed. 

    Looking forward to hearing from you! 

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