Forum Discussion

Miiro's avatar
Miiro
Community Member
2 months ago

Empty space around Storyline block in Rise

Hi,  Every time I used a Storyline block in Rise, there is empty space over and under the block which I can't remove for some reason (yes, the block padding is at 0 on both ends). I made sure the...
rise 360
StevenBenassi's avatar
StevenBenassi
Staff
2 months ago

Hi Miiro​!

Glad to see Chris has been helping you!

I noticed that you've also created a support case, being handled by my teammate Janina. It looks like she just replied to your e-mail requesting a screen recording of the behavior.

We can continue the conversation through your case to keep all information in one spot!

  • Miiro's avatar
    Miiro
    Community Member
    25 days ago

    Here is a screenshot. The Video is made in Storyline, and the title above is made in Rise . There is no padding added between them, and the video is full screen on Storyline (I see it full screen when I review it in Review 360). So, the padding comes from the Storyline block, which it shouldn't. I think Janina already tested it and noticed the bug too, as she replied to me after.

    • EricSantos's avatar
      EricSantos
      Staff
      24 days ago

      Hi Miiro​,

      Thanks so much for following up and for sharing those extra details. I checked in on your case with Janina, and you’re right, our team confirmed this as a bug where extra spacing appears around Storyline blocks in Rise 360, even when padding is set to zero.

      I’ve linked this discussion to the report so we can update the thread once a fix is released. In the meantime, continuing through your support case with Janina is the best way to stay in the loop.

      Really appreciate you taking the time to flag this!