Forum Discussion

DanaCollins-0ee's avatar
DanaCollins-0ee
Community Member
6 years ago

Error Message when upload published Rise file to SuccessFactors LMS

Has anyone been able to import a published Rise SCORM 1.2 to SuccessFactors LMS? I have created a Rise eLearning module, published it for LMS (SCORM 1.2) and attempted to import the .zip to Succes...
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RichardWaggoner's avatar
RichardWaggoner
Community Member
5 years ago

We just started experiencing the same error message.  Our SCORM files are created in a custom application built in ColdFusion.  We just upgraded our Cold Fusion engine and are now receiving the same error message (An error was detected: getzipFile(filename, uploadID,addXMLFilesOnly) error occured while retrieving the file from db.  )

I was able to use Windows add to compressed folder to rezip the contents and then upload to SuccessFactors.

  • hazelB's avatar
    hazelB
    Staff
    5 years ago

    Hi Richard!

    I'm sorry to hear that you are getting the same error.  Can you open a case with us here so that one of our technical support engineers can take a look at your file?