Error when publishing

I'm glad it worked for you too Charlotte :)

I get this error anytime my file path is too long... simply shortening it works. I messed around with it the first time a long time and thought it was because I was saving to an external hard drive but the second time it happened I realized the only common thing between the 2 situations was a long file path and/or name. 

Thanks for popping in to share your experience and solution here Julie :) That could certainly assist others that run across this thread.

I've found this happens if you are trying to export to a network drive (which is why the path ends up being too long).

I published to my local machine and that solves it.

That will do it Mr. Brown.

Thanks for chiming in to share your experience and solution as well :) 

My case was a little peculiar: I was publishing from my local hard drive. Tried importing in a new project with no luck. I decided to try and delete slides one by one meanwhile publishing. So I finally reached the "corrupted slide". Deleted it and the course published.
I think it might help the devs to know on that specific slide I previously had edited an audio in storyline (deleted a chunk) and then deleted the whole audio and imported a new one. Maybe SL saved a "ghost mp3" and was trying to publish it even though it wasn't there anymore?

anyways I'm glad I only had to redesign one slide

Hey Walter,

That is a bit peculiar. I appreciate you sharing your experience and for providing the troubleshooting steps you took! This could definitely help others that come across this thread.

If you hit this roadblock again, please let us know! We never want you to spend hours troubleshooting a problem alone, that's why our team is here to help.

Currently receiving an error message when trying to publish the below 2 files.  States "We're sorry, something went wrong with Articulate Presenter '13 etc.  I've reviewed ways that have been recommended to fix issue with no luck.  I'm on a time crunch as we are a Teaching Hospital and need to get this information in for the users.  HELP PLEASE....

Hi Wayne and welcome to E-Learning Heroes 😊

I see that you were able to contact our support team as well and you're currently working with Christopher.

Morning,

I did contact support!  I was speaking with Christopher on Friday, but there was a long response time and I though he had logged off.  He was offering to do a screen share to help with the issue but I have not heard from him this morning.  I really need to get this resolved as we may have to evacuate this week if the storm comes closer.  Can you help?