Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interac...
How long is your Cornerstone portal set to "stay active"? In an older LMS (not Cornerstone) our system was set to stay active for only 2 hours. If someone left a course open and didn't finish it till later in the day, our network would lose the active connection between their activity and the LMS. The course would work properly for the employee and they could complete and finish it, but the SCORM information was no longer being sent back to the LMS, so the course progress in the LMS would remain inprogress instead of completed.
Also, there was a recent new feature that Cornerstone rolled out in the last quarterly release where you could turn on a feature that would let the employee know if they lost the connection to the portal. Perhaps that is something you could enable?
Also, here's an article about debugging:
https://community.articulate.com/articles/the-secret-to-lms-debugging
Thanks Melanie! I actually hadn't read that article. Cornerstone is not really willing to help identify the issue, so that is why I turned to the community for help. I will check out the logs and see if I can interpret anything.
