Forum Discussion
Feedback comments disappeared
Hi,
I have been working through SME feedback using Rise's review system. I finished replying to them all yesterday and when I've logged in today they have disappeared? My only option in 'Review' i...
Hi - maybe this helps Media
If you republish using 'publish new version of an existing item' - it will pick up the changes to the Rise module, but keep the existing feedback/comments etc :)
Hi Jo,
Well, I did publish the project on an existing item. Even so, when I look at the review publish, the comments are gone. Only one is left, I did'nt resolve the comments.
If I go back a version via the toggle button in the upper left corner, I see the unresolved comments.
So.. I was hoping there was a workaround or something, or is this a nasty bug?
I’m sorry to hear you’ve run into this issue. We’d like to take a closer look at what’s happening and to do that, we’ll need the following additional information from you:
- What’s the version of the browser you’re using when this happens.
- Do you see the same issue in other courses that you are working on?
- Did you create a duplicate copy of the course?
Lastly, will you be able to share a Review link for your course? Please use this link to share your info privately. Thanks!
