Forum Discussion
taetae
3 years agoCommunity Member
file is corrupted and can't be opened again
Hi
I saved my storyline file and when I re-opened it , I suddenly found nothing. There was only a blank page which was not containing the project slides I created and the program opened an error window saying that my project file is corrupted and can't be opened because it may be old. However, the file size became 0 kb ????
Please , Help me in this problem
I tried the help in the relative discussions to the same issue but the solution was not accurate for me
- MariaCSStaff
Hi, Tae.
I'm sorry to hear you have a corrupt file!
You can check to see if a version of your file is in your temp folder:
- Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
- Scan the contents of this folder for a file that starts with the name of the project. If you find one, copy it to your desktop.
- Change the file extension of the copy on your desktop from *.tmp to *.story.
- Double-click the file to open it in Storyline.
I hope this helps!