Forum Discussion
free trial expired
hello use Rise all the time at work so I set up the free 30 day trial at home. sadly it expired after about 3 hours. Any thought on what I can do ? thanks Jonathan
- JasadaCommunity Member
Hey, I also use articulate 360 at work, and have been having some intermittent issues, so I created a home account, and it also was cancelled before the free trial expired, even though it was only created yesterday. Do you have any thoughts on what I can do? I have been told the account expired Nov 1 2024 which is nuts because I only created the account yesterday. Thanks Darren
Hi Jasada!
Sorry to hear you're having trouble accessing your trial to Articulate 360!
I see that you've been working with my teammate Chester, through a support case. We can continue the conversation there to keep all information in one place.
I'm so sorry that happened, Jonathan! It looks like your trial expired in error. We have reset your email address, so please sign up for a new Articulate 360 trial using the same email address. You shouldn't run into this issue again!
Click here to start your trial: https://articulate.com/360/trial