Forum Discussion
aosb04
1 month agoCommunity Member
Freeform Hot Spot Not Translating to LMS
Hi!
I have a Storyline 360 training that has random knowledge checks throughout. They are connected to feedback layers, but no results slide since they are not overall quizzes.
All of them behav...
KellyAuner
1 month agoStaff
Hi aosb04,
Thanks for reaching out!
I understand the course plays as expected when previewed in Storyline or Review 360, but not when it's launched in your LMS. Here are a few troubleshooting steps you can try:
- Try viewing the course in a different browser or incognito/private window.
- Clear your browser cache.
- Upload the course to SCORM Cloud to see if the issue also occurs there. This can help determine whether the behavior is LMS-related or file-specific.
If the issue occurs in SCORM Cloud as well, it would be helpful to review a copy of your .story file for further testing. You can share that here or privately in a support case, and we'll delete it from our systems once troubleshooting is complete!
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