Forum Discussion
Gif picture problem in Storyline 360
Hello.
I meet a problem with gif pictures on Storyline 360.
In Storyline 360, I need to insert animated pictures with transparent background (eye blinking of the character) in Gif format. (given that swf format is not anymore supported in Storyline 360)
In storyline 1 and 2 I did it with a swf file.
Therefore I created an animated Gif from my .fla file.
My gif works properly.
When I import it in Storyline 360, it works but it has a lot of aliasing.
Especially when I resize it smaller.
I made some test in Storyline 1 and Storyline 2 and I have not this aliasing problem, it works great when I resize it smaller.
I also tested the gif in PowerPoint and no aliasing problem when I resize the picture smaller.
Therefore, I dare to think that this is a problem proper of Storyline 360.
To make it more meaningful, I attached the Story 360 file.
Slide 1: gif and png in original size without resizing (we can already see a slight aliasing on the gif)
Slide 2: gif and png reduced (we can see that the gif has a lot of aliasing)
I also attached the Storyline 2 file, we can observe that there is no difference (no aliasing) between the reduced gif and png.
This aliasing problem is very embarrassing for us, because we use this gif in all of our courses.
Can somebody can tell me how I can resolve this problem?
Thank you.
Best regards.
Nicolas.
23 Replies
Hello Julie!
I'm happy to help you fix the issue you're having with gifs! Would you mind if I took a look at your file? You can upload it in this discussion or to me privately using my direct link.
- SuvinV-7855fa96Community Member
Hi,
It solved, I don't know-how.
Thank you for reaching.
Thanks and Regards,
Suvin V
- SibaPrasadPadhiCommunity Member
Can you guide me how i can fix my animated GIF so that it should work fine in Articulate Storyline
Glad to hear it, Suvin. Thanks for popping back in with an update.
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
- SibaPrasadPadhiCommunity Member
Hi Articulate team, The issue with animated gif still remains in storyline 360. Its now automaticall converting to PNG file and not working either in preview, Review ir output publihsed file. Can this be fixed ASAP??
Hi SibaPrasad,
I see that you’ve reached out to our Support Engineers, and are working with my teammate, Dexter. You’re in great hands! We’ll continue the conversation in your support case.
- RoxanaIonescuCommunity Member
Hello,
I have the same problem. It seems it continues to be an issue. I've loaded my .gif picture to Storyline content and when I either publish or/and preview the course, the image is static.
Please, let me know if you have managed to solve this problem and if yes, what is the update package for Articulate with this bug fix?
Thanks for the help :)
Hello Roxana,
Thanks for reaching out!
I tried adding a test GIF file to a new project file and I can confirm that the image animated during both preview and publish. I've attached the GIF file that I used for testing so you can test if you will observe the same behavior on your end.
If the behavior is specific to your GIF files, try recreating them o see if this helps. If all GIF files are not animating for you, try doing a repair of your Storyline 360 installation.
- DianeWestern-0dCommunity Member
Per another post, I added a .1 second empty frame ("frame delay") at the front of the animated gif in Photoshop, and now it works in Storyline.
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