Forum Discussion
How happy are we with feature request and bug handling at Articulate?
I also agree. Not only can bug fixes take inordinate amounts of time to be resolved but there is also an almost continuous procession of newly introduced bugs that thread their way into the product with the monthly updates. It can be a stressful experience working with Storyline!
Indeed companies i worked for...tell their employees... DO NOT update Articulate the moment you get an update announcement...as they donot test properly. We first want to test internally whether all functionality that we need is fine... we tell you all when an update is safe. And that was true in companies i worked in about 7 years ago !!!! This has not changed since.
Yes, always risky to update immediately and BETA test, which can sometimes be frustrating when you see a feature update you've been waiting for.
