Forum Discussion
How happy are we with feature request and bug handling at Articulate?
One other pain point for us is the 32bit infrastructure that Storyline is built on. Tech advanced so much but Storyline is still working like 15 years ago.
A 64 bit Storyline build would be the way forwards. I logged that request with Articulate some time back (as many other users I spoke to about this have). 64-bit code using modern programming methods would avoid legacy issues like app crashes, corruptions to images and files and general bugginess that tends to occur after adding a significantly large amount of slides and video (even after compressing video heavily). Fellow IDs I have spoken to on these matters would rather not deal with attempts at file imports from projects with glitchiness/crashing issues, or pinpointing which slides are causing publishing problems (i.e. replacing corrupt images that cause the project to hang when hosted) moving forwards.
