Forum Discussion
Hi all,
First, by way of introduction, I’m Kerry Munz, CTO at Articulate. I joined Articulate in December 2022, and one of my first initiatives was a listening tour among our Engineers, Support Team, and other key internal stakeholders. A key takeaway from all those conversations was a need to bring Engineering closer to our customers. As engineers, we have a duty to know our customers and understand their challenges ourselves so that we directly experience the impact of our work and our choices.
Reading through this discussion, I hear the frustration and am saddened that you’ve lost faith in our communication, our quality, and are feeling abandoned. So, I would like the opportunity to listen and learn from you directly.
I’ll reach out to everyone who has posted in this discussion to schedule a group conversation to hear your concerns, ask and answer questions, and gather feedback from you on the changes we are making.