Forum Discussion
How long will old Rise Preview links forward to newly created Quick Share links?
Hello,
Our organization has a lot of Rise Preview links that we still use today for various reasons, projects, and customers. Moving forward, some of these links will be converted to the new Quick Share links (when updates need to be applied to their content) and some will remain as older Preview links if no updates are needed for a particular Rise course. That said, we noticed that when an old Preview link is converted to the new Quick Share link that the URL changes (however, the old Preview link URL still thankfully forwards to the new Quick Share link URL). A couple of questions about this:
- How long will old Rise Preview link URLs still forward to a newly created Quick Share link URL?
- If we never update an older Rise course, and continue to use the old Preview link for it that we created years ago, will we ever be forced to convert it to a Quick Share link at some point?
Thank you in advance for any and all answers regarding this!
Hello SeanSanders,
Thank you for reaching out about your organization's workflow for using Preview links. I'm happy to discuss all things Quick Share!
1. Old Rise Preview link URLs will continue to work indefinitely, even after a Quick Share link is created. They won't automatically forward to a Quick Share link unless you update the course and distribute the new Quick Share link.
2. You and your team will not be forced to manually convert any older Preview links to a Quick Share link in the future. If we make any updates in the future, we'll be sure to share changes on our version history so everyone is aware.
Here's a helpful video tutorial you can reference as you start exploring possibilities with Quick Share!
Let us know if you have any other questions!
12 Replies
Hello SeanSanders,
Thank you for reaching out about your organization's workflow for using Preview links. I'm happy to discuss all things Quick Share!
1. Old Rise Preview link URLs will continue to work indefinitely, even after a Quick Share link is created. They won't automatically forward to a Quick Share link unless you update the course and distribute the new Quick Share link.
2. You and your team will not be forced to manually convert any older Preview links to a Quick Share link in the future. If we make any updates in the future, we'll be sure to share changes on our version history so everyone is aware.
Here's a helpful video tutorial you can reference as you start exploring possibilities with Quick Share!
Let us know if you have any other questions!
Sounds great and thank you for the detailed reply!
You're welcome, SeanSanders! I'm happy to help!
Feel free to reach out in the community with future questions or discoveries!
So, seven months later turns out Preview links are expiring on August 31 and we will have to manually turn them to Quick Share links, go figure!
Hello RodrigoDiaz-4fa,
Thanks for following up on this. You're correct. I understand this update means some extra work on your end to replace existing Preview links and ensure that your learners and stakeholders can continue to access your courses without interruption.
As announced, legacy Rise 360 Preview links will be disabled on August 31. To avoid broken links, you'll need to generate new Quick Share links for any courses currently using Preview links and update those links wherever they've been shared.
Here are the steps to update your links:
- Open your Rise 360 course.
- Click Share and create a new Quick Share link.
- Update anywhere you've shared the old Preview link (such as emails, LMS documentation, websites, or other resources) with the new Quick Share link.
- Test the new link to confirm it opens as expected before removing or replacing the old one.
If you run into any issues while updating your links or have questions about the transition, please let us know in this thread or privately in a support case. We're happy to help!
