Forum Discussion
How to disable "Hit Enter Key to Advance Slide "
- 2 years ago
Hello Everyone!
I wanted to share some great news! We are no longer seeing this bug that prevented the enter key from functioning as expected when submitting answers on a freeform text entry field with an expanded height in Storyline.
Please make sure that you are using the current version of Storyline 360 (3.72.29699.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
Hello Ciara and welcome to E-Learning Heroes. 😊
When there's a data-entry field on a question slide, pressing the Enter key on the keyboard submits your response for evaluation. In other words, pressing the Enter key on the following question slides is the same as clicking the Submit button.
- Graded—Fill in the Blank
- Graded—Numeric
- Survey—Short Answer
- Survey—How Many
- Freeform—Text Entry
You can press Shift+Enter to add line breaks to short-answer surveys and ungraded freeform text-entry questions when the fields are tall enough to allow multiple lines of text.
Essay questions behave differently than other question slides since they're likely to have multiple paragraphs. You can press Enter or Shift+Enter to add a line break (return) in essays.
- ConnieEvans3 years agoCommunity Member
Hi, I have a number of survey/free form questions within my unfolding case. How do I disable the enter button so that the user can enter in a couple of lines and then click next in the user controls.
- LaurenConnelly3 years agoStaff
Hello Connie!
I see that you've reached out to our Support Engineers and are working with my teammate, Renato! You're in great hands. We’ll continue the conversation in your support case!
- DiarmaidCollins3 years agoCommunity Member
Hi Connie. Has there been any resolution to your issue?
Hi @Lauren. I am using Storyline 360 (Build 3.61.27106.0) and I have a number of text entry slides, some with single-line entries and others with 'essay' type entries. Pressing ENTER on the single entry fields records the user's input and progresses to the next slide - all good and as intended.
Pressing ENTER in the essay question simply jumps to the next slide and DOES NOT record the user's input. This is not good.
I have a dedicated (bespoke) SUBMIT button that the user should click and everything behaves as it should, but old habits die hard and some users are frustrated that when they hit ENTER their lengthy responses vanish into the ether.
I also have the ENTER button marked in the Submit Keys option, so I kind of don't understand why there are 2 separate behaviours for one button dependent on the size of the text field.
Why doesn't Storyline behave like it should?
Here's a demo in Review.
https://360.articulate.com/review/content/ae0ab165-4faa-4927-900d-54e97babd707/review