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EdwardAgadja170's avatar
EdwardAgadja170
Community Member
2 months ago

I absolutely "love" when Storyline crashes

This software continues to waste a lot of my time at work because it suddenly crashes, conveniently whenever I choose to save after going a long time. I shouldn't be held to the standard of saving every 5 minutes with 2025 technology, I'm sorry. The software shouldn't crash when I choose to save it after a while. It should also do a better job of recovering the lost changes if a crash does happen.

Beyond frustrated right now...

2 Replies

  • Hi EdwardAgadja170,

    Sorry to hear that you ran into this issue. I opened a support case on your behalf to get you in touch with a support engineer who'll help check what's causing your installation to crash. You're in good hands and someone from our team will be in touch shortly!

  • That does sound frustrating. Sorry to hear that is your experience.  I have not had the same experience nor has anyone on our team.  Are the projects you are working on large?  Are you working on your local hard drive?