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PSlowey's avatar
PSlowey
Community Member
2 months ago
Solved

Images with Animations Flickering

Does anyone know why some images or text boxes that have fade animations applied are flickering slightly as they fade out? Not sure why some images are doing this in an animation and others are not. This animation also has VO and several images onscreen timed to the voice files. Thank you for any insight. 

 

  • Hello, everyone! 🎉

    I have some great news to share. We just released another update for Storyline 360. In Build 3.96.33815.0, we’ve included essential fixes and new features. One of the bugs we’ve fixed is:

    • Objects with exit animations flickered when they were listed before audio on the timeline.

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

  • Hello, everyone! 🎉

    I have some great news to share. We just released another update for Storyline 360. In Build 3.96.33815.0, we’ve included essential fixes and new features. One of the bugs we’ve fixed is:

    • Objects with exit animations flickered when they were listed before audio on the timeline.

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

  • HoneyTurner's avatar
    HoneyTurner
    Community Member

    I've been experiencing the flicker too, affecting the last couple updates of Storyline. However, I was able to narrow down the trigger and recreate predictably. 

    I've submitted my sample file to Support with case number 00973950

    In the meantime, if you want to attempt a manual fix, ensure that the end of any exit animations does not align with the start of an audio track (text to speech or sound file).

    • DavidLaMontagne's avatar
      DavidLaMontagne
      Community Member

      Can confirm.  Moved the shape on my timeline a frame earlier than the audio started and flicker disappeared!

  • Hi PSlowey!

    Happy to help!

    I tested this on my end in the current version of Storyline 360, but was unable to replicate the same behavior. Are you experiencing this issue when previewing your course within Storyline, or after it's been published?

    If it's the former, and you've confirmed that you are working locally, please try a repair of your Storyline installation to see if that improves the issue. If you're still having trouble, seeing a copy of the story file, as well as a screen recording of the behavior, would be helpful. Feel free to share those items here in the discussion or privately through a support case.

    Looking forward to hearing from you!

    • PSlowey's avatar
      PSlowey
      Community Member

      Hi Steven,

      Would you mind looking at the slide where I see the flickering? I am seeing it in review mode and haven't tested on an LMS, as this is an early alpha. I would love to know if this is something I am doing wrong or a technique for smoothing out images that I am not aware of.  All help appreciated! 

      Perrin

       

      • Hello PSlowey and HoneyTurner,

        Thanks for sharing additional information about the behavior you're experiencing. I can confirm we are currently tracking a known issue where objects with exit animations flicker when followed by audio in the timeline. I've added this community thread to the bug report so we can notify everyone here as soon as a fix is released. 

        In. the meantime, you can downgrade your installation to Storyline 360 Update 92 and republish your course as a workaround!