Forum Discussion
Importing storyline file is crashing
Is anyone getting a crash when you try to import a storyline file from the homepage?
The work around is to create a new project and then import it from inside a new project.
1 Reply
Hi TimTran-aa03125!
Sorry to hear Storyline is crashing when importing template files from the landing page!
Testing the behavior on my end, in the current version of Storyline 360, I was able to import a template file from the landing page without issues. If you've confirmed that you are working with locally-stored template files, and a repair of your Storyline installation doesn't do the trick, do you mind sharing a copy of the Storyline template that's giving you trouble? We'd be happy to take a closer look and test it further on our side.
Feel free to upload the file here in the discussion or privately through a support case.
