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Inconsistent Audio Volume Handling for Video Audio in Storyline
I've seen other (two year old) posts that mention this problem but haven't seen further discussion or a posted resolution.
I'm experiencing a consistent issue with how Storyline handles audio in vi...
Hello GrantLewis-e420,
Thanks for reaching out!
Have you tried adjusting the quality settings of your course before publishing? How about setting the compression level of your video to "none"?
If changing the settings for media files doesn't help, try the following:
- Re-encode your videos so they use a different profile using tools like Handbrake
- Repair your Storyline 360 installation
Please open a case with our support team here if you need further assistance.
Ah, this is it! Setting the compression to None is what I needed. Thank you!
Awesome. Glad to hear that worked! Let us know if you need anything else!