Hello I have created a module in articulate but it will not load to Moodle. I am told by them that the problem is Incorrect file package - missing imsmanifest.xml or AICC structure. (Though when I try to upload it advises me the file is too big, despite being only 8000KB) I have read advice on the imsmanifest and tried all sorts of tips to correct but to no avail (checking there is an imsmanifes file - there is, checking I have added keywords and description to reporting and tracking - I have) - any idea what I can do to get the course to upload? It is still a work in progress but need to demo the web objects and video content to my manager, so need to put online as preview mode is not fully functional in these aspects in Articulate. I have attached the zip file of the story - if anyone can spot the issue/guide me as to what I need to do in Articulate to correct it, please do let me know! Thanks in hope!... Caty

Hello Karyn, I apologize. You posted in the Storyline forum, so I thought you were working with Storyline. I took a look at the zip file you shared, and it doesn't appear to have any LMS elements. Did you publish to LMS? In order to properly test, we would need you to share your Articulate Package for us to take a look. The .pptx file you shared above may not have all the elements you added from Presenter. I did test publishing it and it was successful though. My advice, go back into Presenter and publish to LMS (you may want to consider a shorter file name as well), then zip the contents from the publish successful dialog box. If you need me to take a look, please share the Articulate Package as the instructions above share.

Hi Caty, I could see your imsmanifest.xml file in the output you shared, and was also able to successfully publish your course to SCORM Cloud (you can view it here). I did notice that when I downloaded your file, it added some + signs in the place of your spaces, and typically I try to publish without space and use an underscore instead. I update the file path to have no spaces and then rezipped it before publishing. Since it successfully loads in SCORM Cloud, you'll want to share that with your Moodle team, and you may also want to look at your publish settings as well (did you need to publish for AICC or which version of SCORM?).

Hi Ashley Thank you so much for your response! This is so helpful. We use SCORM 1.2 which is the most readily compatible with Moodle (so I am told) and this is the setting I had used. I think that there is something else going on with our Moodle settings - only one of their team mentioned this AICC error to me, but the others have said the file size is too large - not sure they know what they are talking about (which doesn't help a novice like me!) It is great to know that it will load though, and that there is not a problem with the imamanifest.xml as they had indicated. Wish me luck getting through to Moodle now!... Cheers Caty

The file size can be increased at a server level

Hi Caty, Happy to help - as Phil mentioned, you'll also want to check with them about increasing the file size limit. Feel free to keep us posted if you need anything else - we have a number of community members who are well versed in Moodle and may be able to assist.

Incorrect file package - missing imsmanifest.xml or AICC structure

AshleyT-Pollard
Staff
7 years ago
Hi Ashley,

Have you asked your Oracle team to take a look at the existing zipped output that Storyline created and worked in SCORM Cloud? Perhaps they could point out using that exactly what is missing/wrong in the way your package is zipped.

If it's working a SumTotal and SCORM Cloud it's a great sign that it's matching the SCORM standards, so next I'd ask for more guidance from Oracle.
- AshleyKontos-22
  Community Member
  7 years ago
  Have you ever seen or heard of getting a zipped manifest file? This is what they sent me and asked me to provide.
KatieRiggio
Staff
7 years ago
Thanks for your follow-up, Ashley! Great question–I foraged around, and could not find any nested zip of the manifest.xml file scenarios.

Like my teammate, Ashley, I'm curious to know Oracle's rhyme and reason for this and if they had a chance to examine the SCORM Cloud results? Looking forward to hearing back!
HannekePortier-
Community Member
7 years ago
Just learned: the LMS will not take any zip folders that contain file names with 'strange' characters, such as umlauts and accents.
LeslieMcKerchie
Staff
6 years ago
Thanks for popping in to share your findings Hanneke. That could certainly be helpful to someone that runs across this conversation in the future.

I wanted to welcome you to E-Learning Heroes :)
EudmarMarcolino
Community Member
4 years ago
Hello I am having similar issues. I am using Captivate 2019. I finished my course but when I publish it apparently packs it incorrectly and I am not able to upload it to moodle or to scorm cloud. moddle says "incorrect file package - missing imsmanifest.xml or aicc structure" and scorm cloud says "Course import failed: zip file contained no courses".

weirdly, when i have the course open on captivate and clique preview it on scorm cloud it works fine. it also works when i open the htlm file locally here in the browser.

I also tried to send the unpublished version of it to my colleague so he could publish it, but it does not open on his captivate.

could you please shed some light on the issue? i have been stuck at it for weeks.

test.zip2.1 MB
RenGomez
Staff
4 years ago
Hi Eudmar,

Thanks for reaching out! Since you're using Adobe Captivate, I recommend checking out their community forum for help with this error as they're best equipped to help you out! I found this discussion with a similar issue where you can chime in.

Error Message Uploading to Moodle: Incorrect file package

Best of luck!
SarahPaisley
Community Member
5 months ago
I am also recieving error from LMS 'Incorrect file package - missing imsmanifest.xml or AICC structure'. Can you please assist/advise?
ed-sepsis-calls-the-pharmacist-role-raw-TXVUEtyx.zip3.9 MB
LucianaPiazza
Staff
5 months ago
Hi Sarah,

Thanks for reaching out!

Could you please share if you are manually zipping the course or automatically zipping (using the zip button once you've published your course)?

Our Engineers have seen that automatically zipping creates a package that will return a message about a missing imsmanifest.xml or AICC structure.

What LMS are you currently using?

Do you get the same issue using a new project file and publishing it to your LMS?

Looking forward to hearing from you!