Forum Discussion
Inserting template gets stuck every time?
I have a course where i have created block templates for reuse throughout the course. This worked one or two times, but now when I chose to add a block and pick my template from the block library, it inserts a "inserting template" section into the course and never finishes.
Funny thing is, I can preview the course and the content shows up. I can go and edit other pages and then come back to this page and sure enough, it's still "inserting template". Block templates don't work for me. What can I do?
I am having this issue now. Is there a solution for the problem?
Woo Hoo! Thank you Pete! This worked for me as well.
This happened to us as well. Hoping for a fix.
@Annie - thank you, that worked for me... I was going nuts trying to figure out why I couldn't even cancel the templates I had tried to insert. Just another +1 that this is still an issue, for the mods. If it's helpful, the template I'm trying to use right now is a text block including a table.
Thank you Pete. We got the same problem.
I have the same problem... Lost so much time because of it.
Is there a way to delete the template bugged block?
I had the issue several times - after reading this article I refreshed the page and the issue persisted, but then I tried clicking on the Cancel link (which did not work before) but after the browser refresh it did. Hopefully, this helps some of you still having this issue. It worked for me.
Hi folks - a small update here:
We've fixed the Cancel button so that you can more easily remove these broken blocks. We're continuing to nail down all the causes for this behavior, and trying to find a fix. We'll keep you posted!
HI there, having this issue again today, been trying all afternoon. I can create new block templates, but then I can't insert them, and deleting is fine, but I still need to insert and it is just not working.
Hi there, Teresa. I'm sorry this continues to happen to you!
Would you be able to try another browser? I see from your case with us in the fall that clearing your browser cache worked; is that method failing you still?
Lastly, make sure you only click to insert the template once, and avoid inserting too many too quickly.
Still happening to me.
