Forum Discussion
Is Rise down now?
My entire team is getting the same error message.
Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this message.
Hi everyone,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com
Same here.
Our whole team is down, Articulate have announced issues on Twitter
Following from above
Hi everyone,
Apologies for the trouble loading Rise 360. Our engineering team is aware of the issue and is currently looking for a fix. We'll update this post once everything is running smoothly again.
In the meantime, you may monitor our progress here. Thanks for your patience!
We are now getting this error message:
Hello everyone,
Rise 360 is loading normally again, and you can now publish courses without issues. Our engineering team is closely monitoring the situation to make sure everything is running smoothly.
Please test this out and let us know if the issue recurs. Thank you!
Our 360 was down yesterday (3/5), and came back this morning (10am EST 3/6). It appears to be down again (4pm EST 3/6).
Any update?
I am getting error message 502 now
My whole team are still having issues. We are getting the same error as people above. Did the outatge return?
Hi Everyone!
So sorry for the trouble when loading Rise 360!
Our engineering team has identified the issue and is currently working on a fix! We'll update this discussion once everything is up and running again. In the meantime, if you would like to monitor the progress, please bookmark our status page.
Thank you for your patience! I'm sorry if this has been slowing you down!
did they try restarting?
Im still getting the time out error when trying to load Rise 360.
And before you ask did you clear out your browsing data.....yes I cleared it as recommended. Still cant get into Rise 360.
