Forum Discussion
Is Rise down now?
My entire team is getting the same error message.
Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this message.
Hi everyone,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com
- ScottBrown-25d3Community Member
I was getting the time-out error, then after clearing my browser cache this error started.
- AndrewMaranta-2Community Member
Rise, isn't working for me, just getting a 504 gateway error.
- TimEspinoza-2f3Community Member
Same here, same for my entire team.
- AndrewMaranta-2Community Member
The status page is saying that it is up, but it won't load at all for me
- KarlMullerCommunity Member
- AndrewMaranta-2Community Member
Ah, okay, what I was looking at was this, which isn't true..since it's currently down. They also mark it as resolved, which it currently isn't. Some inconsistency in their messaging.
- WendyThomson-f5Community Member
Seems to be back up and working again now, yay :)
Hello everyone,
I can confirm that Articulate 360 apps are back up and running normally now. We're sorry for any difficulty this caused!
Let us know if you still have issues, and we'll work closely with you.
- phiippschwmmleCommunity Member
Hi, rise doesn't work for me. I'm receiving a 504 Gateway timeout message. :(
- ToniGCommunity Member
Sorry, Eric, but it is not back up. "502 Bad Gateway" is the message I get. Whole team is down. Please help!! :)
- ScottBrown-25d3Community Member
Rise 360 is still not working. Cleared my browser cache and got this
message.[image: image.png]
Scott Brown, BCE
Technical Trainer
Katy, TX
Board Certified Entomologist
M: 785-289-3442
- LisaMernaugh-deCommunity Member
Rise is still down. Able to continue to work in ASL. I have not done the recent update, not sure if that matters.
- AnnaKarlsdottirCommunity Member
We are still having issues, especially with RISE. Taking a very long time to load and getting: 504 Gateway Time-Out messages in browser.
- NateCampbell-f3Community Member
Rise was working for me this morning so i thought i'd be albe to catch up on all the work I couldn't finish yesterday, but about 5 minutes ago it just stopped loading.
- CharleyFrancisCommunity Member
I have been working in Rise all morning, came back from lunch and it is now down again. When will it be back please?