Forum Discussion
Is Rise down now?
My entire team is getting the same error message.
Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this message.
Hi everyone,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com
- SaraSorenson-20Community Member
I am also currently receiving the 504 error when trying to access Rise.
- LindaNelsonCommunity Member
Seems like Rise is timing out all morning, this morning. Getting the 504 Gateway Time-out message.
- LisaCadieuxCommunity Member
No Rise for me either - it looks like it isn't recognizing my credentials since it looks like it's resuming my session but then I get a page that says "...there was an error logging you in." I've cleared my cache, but the problem is persisting. I can log into things like Storyline without an issues. My team is reporting on and off problems (some got on and are still on. Others got on but are now getting Gateway error messages.
- PhilWadeCommunity Member
My team leader just told me she lost a table she had just finished.
- ScottBrown-25d3Community Member
Rise 360 still not working.
- NateBraunhut-76Community Member
Still down with a 502 Gateway error and a 504 Time-out error (one or the other depending on when I try).
- AnnieGivhanCommunity Member
Rise is down and the all content page says 'resuming session' but never resumes.
- AmandaTraceyCommunity Member
Hi, Rise is still down for my team as well.
- NateBraunhut-76Community Member
Rise is still down with a 504 error.
- SteveDaniel-5ecCommunity Member
Still down for me.
- PaigeJagel-69d9Community Member
Still getting a 504 gateway error. Any updates or estimate when it will be fixed?