Forum Discussion
Solved
Issue with Presenter add-in for PowerPoint
Good afternoon, This is something that only just started happening to me. We're using the Microsoft 365 suite of tools, but desktop versions, not web ones. Whenever I start PowerPoint I get an err...
Hi KarenWicks-029a,
Sorry to hear that you ran into this issue.
If you recently upgraded your Microsoft Office version to Microsoft 365, please try repairing your Studio 360 installation using the instructions here. You'll also want to ensure that your C: drive isn't getting synced to OneDrive, as this might cause issues with the application's performance.
If the issue persists, please open a case with our support team here for further assistance!
Thank you for the update. I'll have to ask my IT department to apply the fix. If that doesn't work, then I'll open a case as suggested.
Thank you
Karen