Forum Discussion

JenniferMunro-d's avatar
JenniferMunro-d
Community Member
5 years ago

Jump to slide trigger and Next button not working - Is anyone else having this issue?

Hi there I have a SL file with a simple button and trigger to jump to the next slide but it is not working.  I've changed it to jump to a specific slide but that doesn't work either.  I've strippe...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
5 years ago

Hi Jennifer,

Thank you for reaching out and sharing what you are experiencing with your published project file.

I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

  • VelvetSiprian's avatar
    VelvetSiprian
    Community Member
    3 years ago

    Hi Leslie,  I'm experiencing the same problem with a trigger working in Preview mode but no in Review 360. What was the solution for Jennifer?

    • StevenBenassi's avatar
      StevenBenassi
      Staff
      3 years ago

      Hi Velvet!

      Sorry to hear that your triggers aren't working after publishing to Review 360. I'd be happy to help with that!

      It would be helpful to take a closer look at the triggers you've built out so far and test the behavior on our end. Would you be willing to share a copy of your file with us? You can upload it here in the discussion or privately in a support case.

      We'll delete it from our systems once troubleshooting is complete!