Forum Discussion

YvonneDougherty's avatar
YvonneDougherty
Community Member
2 years ago

Latest updates to Articulate Storyline 360

I can no longer see my logo in my course, unless I choose Menu, Glossary, and/or Notes. I have a review question that I would like to have our logo on, but because it is a review and is only two slides, I don't want or need to have the Menu, Glossary, and/or Notes available, which means I can't get our logo to display. The previous versions allowed me to do this. 

I have also noticed that if I try to step back the version, it fails, regardless of the version I try to step back to. 

storyline 360
    • JoseTansengco's avatar
      JoseTansengco
      Staff
      2 years ago

      Hello Yvonne,

      Do you have a screenshot or a link to an older version of your course that was able to display the course logo without the menu panel? I'd like to to see how your slides previously looked like so we can properly address your concern. 

      For previous versions of Storyline 360, you can download them here if you are unable to downgrade through the desktop app. 

  • YvonneDougherty's avatar
    YvonneDougherty
    Community Member
    2 years ago

    Here is a screenshot of an older course. I will try downgrading from the link. Thanks.

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Thanks for sharing your screenshot with us, Yvonne.

    Please let us know if downgrading does the trick for your project!

    Have a wonderful weekend! 

  • YvonneDougherty's avatar
    YvonneDougherty
    Community Member
    2 years ago

    I have tried downgrading from the link above, but I get the message that I already have a newer version installed. I tried uninstalling my current version so I can install the earlier version, but I get the message that I can't uninstall it. Any suggestions? Thanks.

  • YvonneDougherty's avatar
    YvonneDougherty
    Community Member
    2 years ago

    Thanks. I tried that first and received the install fail message. That is why I thought I would try to uninstall it first, which didn't work either. I seem to be stuck in the current version.

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