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AmyHand-e6b6d76's avatar
AmyHand-e6b6d76
Community Member
2 months ago

Layer and navigation functionality breaks when slide is imported into question bank

I'm working with a pretty complex file that has several question slides that we've built out with buttons for the user to indicate their confidence level when they submit their answer. We initially created these files using java script that runs on a layer of each slide to present the slides in a random order to the learner. Regardless of how the learner answers, they see question feedback that explains the rationale behind the correct answer. Each question must be repeated until the learner answers correctly with full confidence. The layers that the learner sees differ based on how they answer the question - so it shows how they answered, and highlights the correct answer, and shows them whether they got it correct or incorrect, in addition to showing the feedback. 

We're trying to revise the file now so that a handful of new questions are scenarios that build from one question to the next. So rather than having those new questions be presented in the random order, we want them to basically follow (or precede) the related question - and then go back to the random draw of questions. Rather than updating the java script, I thought maybe we could do away with that code and use the functionality that exists in question banks - pull all of the slides we want into a question bank and then lock the related questions together and keep the rest set to random presentation . . . in theory this should work well - BUT, in reality, as soon as I import my perfectly functioning slides into the question bank, all of the functionality built into the slides breaks. When I preview the scene, I can't even see the layers that are supposed to show up when I answer the question correctly or incorrectly. My feedback layer never shows up and I can't get a question to submit so I can get past the first question. All of my triggers look right - it says it will submit the interaction when the learner clicks the button, it says it will show the layers dependent on how the user answers, and it all works before it's imported into the question bank . . . but once in the question bank it doesn't work at all (even though it still shows the triggers are there and enabled).

Why does importing a slide into a question bank cause the layer and navigation functionality to not work? Is there anything I can do to fix it? 

  • Hello AmyHand-e6b6d76,

    Thanks for reaching out! I appreciate the details you have shared, and we're happy to help.

    I agree with Phil that we can better provide recommendations if we see the Storyline slides. Would you be willing to share your Storyline file with us so we can look at what you have set up? You may also share it privately by sending it along in a support case, where a Customer Support Engineer will work with you one-on-one. We'll delete it when we're done testing.

    • AmyHand-e6b6d76's avatar
      AmyHand-e6b6d76
      Community Member

      Thanks for following up, Eric. I was able to get my file to work by adding some additional variables and triggers. I wasn't ever able to get the slides to work correctly after pulled into a Question bank. So, even though I have a solution, I would love to know if there's a better way to do this that would allow me to take advantage of the Question Bank functionality. I've submitted a ticket and attached my file there for your review. 

  • without seeing this slide this is guess work, there should be no reason why putting a slide in a question bank breaks it.