Forum Discussion

RodneyFaulkner1's avatar
RodneyFaulkner1
Community Member
9 years ago

Layer flickering on hover

Hi, trying to resolve the flickering issue on hover to show a layer. I've tried all the suggestions provided:

Turn off restore on mouse leave

The icon to hover over does not appear over the image on the layer

I've attached my template, it's page two with the three red icons.  I want the site maps to be large, hence why i'd like to use a layer and not the label.

Use the top icon, i haven't configured the  bottom two.

Thank you.

19 Replies

  • Hi Eric,

    Since this thread goes all the way back to Storyline 2, I'd like to ask a few questions to help clarify your experience:

    • Are you experiencing the flickering when revealing layers? Or are other objects such as markers involved? 
    • Have you tried recreating the affected object? 
    • Have you tried unchecking the "Restore on mouse leave" option?

    Additionally, with your permission, we'd like to test your project file so we can get a better idea of what's happening. You can attach the .story file to this discussion or upload it privately in a support case.

  • EricYee's avatar
    EricYee
    Community Member
    • The flickering happens when revealing a layer using a marker, where the marker falls within the boundary of the layered object
    • If I recreate the marker using a shape this does work correctly. However shapes of course do not have the built in icons or animations (pulse and swirl)
    • Restore on mouse leave makes no difference.
    • Please find example slide attached.
  • Hi Eric,

    Thanks for sharing your project file. 

    I can confirm that you are being affected by a known issue where a "Show layer event when mouse hovers over a marker causes layer flickering". 

    There are a few workaround that we've identified, one of which you've already tested: 

    • Use a shape instead of a marker.
    • Make sure the objects on the slide layer are not covering the marker.
    • Uncheck "Hide layer when the user hovers out" for your show layer triggers

    We'll notify you through this thread once an update becomes available, and our apologies for any inconvenience this issue may have caused.