If a link is added to the notes, once the course is viewed it cuts off the link instead of wrapping it around. Any fix for this?

Hello EvelineHolmes-0, Thanks for reaching out! I'm sorry to hear you've been experiencing this as well. Our team has identified this behavior where the Slide Notes text get cut off when published as a bug. I have added your voice to this bug report. We'll update this thread with any news about a fix so everyone is in the loop!

Thanks for the update. When do you envisage having a permanent fix for this? It's not ideal having to reinstall old versions.

Hi EvelineHolmes-0! Thanks for following up! I'm unable to share a timeline, as our development team is currently prioritizing other fixes. Not to worry! I see my teammate Luciana included your voice in the bug report. We'll be sure to update you as soon as we have news to share. In the meantime, for your reference, here's a deeper look at how we tackle bugs.

Hi Cindy, Thanks for sharing what you see with links on the Notes pane, and I'm sorry you ran into this. We have an open issue in Storyline 360 where long, uninterrupted text, such as a URL or a hyperlink in the Notes pane, does not wrap. I'll share your findings with the team and notify you of any changes. Here's a peek into our process: How We Tackle Bugs I appreciate your patience!

Is there an updated fix for this issue?

Link in notes is cutting off / Not wrapping around

15 Replies

JoseTansengco
Staff
2 hours ago
Hi, all!

I have some great news to share. We just released a new version of Storyline 360, which included a fix for the issue where the slide notes text gets cut off when the course is published.

To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find step-by-step instructions here.

Please let us know if you have any questions by posting here or reaching out to our Support Engineers directly.
WillWoodward-6f
Community Member
2 months ago
Hi StevenBenassi -- Has this been resolved? I'm encountering a related issue where all text in the notes panel is not wrapping, but only on certain slides within the .story file. I'm hoping that the fix for this initial issue will help with my issue. Thanks.
- EvelineHolmes-0
  Community Member
  2 months ago
  Hi WillWoodward-6f - did you get this sorted out? Have never come across this issue before, but it happened today so trying to sort it out.
  - LucianaPiazza
    Staff
    2 months ago
    Hello EvelineHolmes-0,
    
    Thanks for reaching out! I'm sorry to hear you've been experiencing this as well. Our team has identified this behavior where the Slide Notes text get cut off when published as a bug. I have added your voice to this bug report.
    
    We'll update this thread with any news about a fix so everyone is in the loop!
- KellyAuner
  Staff
  2 months ago
  Hi WillWoodward-6f,
  
  Thanks for reaching out!
  
  I see you've connected with my teammate, Cleober, in a case. They'll be in touch via email once they've finished reviewing your file.
LauraMcFalls-40
Community Member
2 years ago
Is there an updated fix for this issue?
- StevenBenassi
  Staff
  2 years ago
  Hi Laura!
  
  Thanks for checking in on this!
  
  I don't have any updates to share at this time, as our development team has been prioritizing other fixes. I've included you in the bug report so you can be notified as soon as we have news to share.
  
  Thank you for your patience!
EricSantos
Staff
3 years ago
Hi Cindy,

Thanks for sharing what you see with links on the Notes pane, and I'm sorry you ran into this.

We have an open issue in Storyline 360 where long, uninterrupted text, such as a URL or a hyperlink in the Notes pane, does not wrap.

I'll share your findings with the team and notify you of any changes. Here's a peek into our process:

How We Tackle Bugs

I appreciate your patience!