Forum Discussion
LMS Reporting Tracking Issue
Hello. I have a test scenario where a learner has three attempts to pass a quiz. If they fail the quiz after the 3rd attempt, the LMS is to re-enroll the learner in the course. I have the "Report status to the LMS" in the tracking/reporting option as "Completed/Failed". The LMS does not show the course as completed but "In Progress". I tried adding a "Complete Course to Incomplete/Failed" trigger within the quiz after the 3rd attempt, but the LMS continues to show the course as "In Progress". Does anyone have any suggestions how I can help the LMS recognize to mark the course as "Completed", so it will re-enroll the leaner in the course? Thanks in advance.
- NedimCommunity Member
I tested your course as-is in SCORM Cloud, and it works as expected: the course is marked as "Complete," and the status returns as "false." You can try testing it yourself using the SCORM Cloud link below. If everything functions correctly there, the issue may lie with your LMS setup.
https://app.cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=11db7cd5-c94d-48b1-a411-ca1a4678a49c