Forum Discussion
locks in "restricted" menu after completion
Hi there, I have a question about the "restricted" menu. When I re-enter the course after completing it, locks appear again at some chapter headings in combination with a check mark. As soon as I click on this chapter heading, the lock disappears. What is the reason for this? Is there anything I can do to fix this?
7 Replies
Hi, everyone!
I have some great news to share! We just released a new version of Storyline 360 (Update 101), which included a fix for this issue:
- Completed scenes still showed the lock icon if the menu navigation was restricted or locked.
To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find step-by-step instructions here.
Please let us know if you have any questions by posting here or reaching out to our Support Engineers directly.
Hello! We are experiencing the same thing here. Have you a solution for this bug?
Thanks
Hello Christelle,
Sorry to hear that you ran into this behavior. We are still tracking an issue where the check mark and lock icons behave erratically on the menu of a Storyline 360 course.
I've added you to the bug report so we can notify you and everyone else subscribed to this thread as soon as a fix is released! Our apologies for any inconvenience this bug may have caused.
Thank you!
Hi, Rena.
I wasn't able to find a case for DR-B Learning Solutions, but we're happy to take a look at your .story file to help you troubleshoot!
Can you send your project through a private link here?
I'm experiencing this same situation with a course we published awhile ago. Did you ever solve it?
Hi DR-B learning solutions GmbH,
I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
