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Login Issue: No Redirection to Login Page and 'Could Not Open the Port' Error
My issue is when logging in; it doesn't redirect you to the page to enter your login details and stays on "Could not open the port." I have already tried uninstalling and reinstalling, updating the s...
I'm sorry you're experiencing this issue, and I appreciate the extensive troubleshooting you've already done!
If you don't mind, I'd like to recommend more ideas to resolve the issue. Please follow the steps in this article to remove all Articulate 360 files and registry keys from your computer so we can start completely fresh.
This has been happening for me as well, ever since I updated my apps last week, which required uninstall, reinstall, so I have already tried your additional steps. This is happening every time a new project is started within your application since the recent update. I have already put in a case, but just want to say, uninstall/reinstall did nothing to correct this ongoing error.
Hi SirenaClark! Thank you for sharing your experience and submitting a case! Our team is actively investigating this error and will continue working with you in your support case. I appreciate you taking the time to report this!
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Error","id":"message:1221158","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:1413686"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1221158"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1221158"},"body@stripHtml({\"truncateLength\":200})":" My issue is when logging in; it doesn't redirect you to the page to enter your login details and stays on \"Could not open the port.\" I have already tried uninstalling and reinstalling, updating the s...","body@stringLength":"701","rawBody":"
My issue is when logging in; it doesn't redirect you to the page to enter your login details and stays on \"Could not open the port.\" I have already tried uninstalling and reinstalling, updating the system, and granting accessibility permissions in the firewall for the application, but it remains the same.
\n\n
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This has been happening for me as well, ever since I updated my apps last week, which required uninstall, reinstall, so I have already tried your additional steps. This is happening every time a new project is started within your application since the recent update. I have already put in a case, but just want to say, uninstall/reinstall did nothing to correct this ongoing error.
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This has been happening for me as well, ever since I updated my apps last week, which required uninstall, reinstall, so I have already tried your additional steps. This is happening every time a new project is started within your application since the recent update. I have already put in a case, but just want to say, uninstall/reinstall did nothing to correct this ongoing error.
I'm sorry you're experiencing this issue, and I appreciate the extensive troubleshooting you've already done!
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If you don't mind, I'd like to recommend more ideas to resolve the issue. Please follow the steps in this article to remove all Articulate 360 files and registry keys from your computer so we can start completely fresh.
I'm sorry you're experiencing this issue, and I appreciate the extensive troubleshooting you've already done!
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If you don't mind, I'd like to recommend more ideas to resolve the issue. Please follow the steps in this article to remove all Articulate 360 files and registry keys from your computer so we can start completely fresh.
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Hi SirenaClark! Thank you for sharing your experience and submitting a case! Our team is actively investigating this error and will continue working with you in your support case. I appreciate you taking the time to report this!
Hi ! Thank you for sharing your experience and submitting a case! Our team is actively investigating this error and will continue working with you in your support case. I appreciate you taking the time to report this!
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