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NancyHampson's avatar
NancyHampson
Community Member
17 days ago

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Hello Fellow Storyline Friends,😀

I have one slide in my deck that storyline adds silence to at the end of the audio track.  I have checked the audio editor and there is no additional space where silence would be.  I have checked my timeline and can't find anything.  I've searched online for clues to what might be happening but can't find just the right answer.  Can anyone have a look and let me know where I've gone wrong?  Thanks in advance for any help you can offer.  The slide is attached.

Nancy

 

  • I found the same thing as Luciana. The Learn More button shows just before the audio ends, and the Next button exactly as it ends. What are you seeing that indicates there is silence at the end of the audio, and which audio?

  • Hi NancyHampson

    Thanks so much for reaching out and sharing your slide with us! 
    I was unable to replicate this behavior of experiencing silence included in your audio tracks in action and when viewing each individual audio file in your project.

    • Could you please share where you were testing this behavior? (Storyline 360 Preview, Review 360, a published output/LMS)
    • It would also be helpful to see this silence in action! Feel free to make a screen recording of your experience so we can investigate this further. You can share this within this discussion or privately within a support case. If you'd rather share privately, our talented Support Engineers will assist from there! 

    Looking forward to hearing from you!