Forum Discussion
Major Storyline Audio Playback Issues
Hi everyone,
I wanted to share that we’ve just released a new update for Storyline 360 (Build 3.116) that includes improvements related to this audio issue.
If you haven’t already, it would be helpful to update to the latest version, republish your course, and test again to see if the behavior improves in your environment.
If the issue persists after updating, feel free to reach out through a support case or continue working with our team if you already have one open so we can take a closer look at what’s happening on your end.
I've updated to the latest Storyline build (3.116) and the issue still persists. The only thing that seems to work is opening in a private window or Incognito mode, which isn't realistic. This is incredibly frustrating. When I opened a support ticket, they told me they couldn't recreate the issue.
Hello PGallup,
I totally understand your frustration regarding your experience with audio playback. We appreciate you sharing that this is still happening in the latest version of Storyline 360. I've made sure to add your insight so that our team is aware as we continue to gather more information about this behavior.
We'll be sure to share any future updates in this thread, so all are in the loop!
