Forum Discussion

MDeAsha's avatar
MDeAsha
Community Member
2 months ago
Solved

Major Storyline Audio Playback Issues

I have recently been receiving a lot of feedback from my course testers that there have been issues with audio not playing, audio only partly playing, incorrect audio playing or layer audio overlappi...
Articulate 360
Review 360
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    17 days ago

    Hello everyone,

    Happy to share that we've just released a new update for Articulate Localization!

    In our latest update (June 9, 2026), we've included a fix for: 

    • After publishing a multi-language project to an LMS, text-to-speech audio in the source language was out of sync.

     

    You'll need to be working with the latest version of Storyline 360 (Update 119) to take advantage of this fix. Launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

PGallup's avatar
PGallup
Community Member
1 month ago

I've updated to the latest Storyline build (3.116) and the issue still persists.  The only thing that seems to work is opening in a private window or Incognito mode, which isn't realistic.  This is incredibly frustrating.  When I opened a support ticket, they told me they couldn't recreate the issue. 

LucianaPiazza's avatar
LucianaPiazza
Staff
1 month ago

Hello PGallup, 

I totally understand your frustration regarding your experience with audio playback. We appreciate you sharing that this is still happening in the latest version of Storyline 360. I've made sure to add your insight so that our team is aware as we continue to gather more information about this behavior. 

We'll be sure to share any future updates in this thread, so all are in the loop!