Forum Discussion

MelissaGalay's avatar
MelissaGalay
Community Member
4 years ago

[MAJOR] Translation Issues

I have had success in the past translation Rise courses (using the XLIFF export option), but I have a major deadline next week for a project and cannot successfully import the translated file into our four large Storyline blocks. It says the XLIFF import is successful but there is absolutely no content showing up.

Please someone help! I am attaching our first block but will need to know how to apply the same solution to the three remaining blocks. 

storyline 360
  • RenGomez's avatar
    RenGomez
    Staff
    4 years ago

    Hi Melissa,

    Thanks for reaching out! I've opened a case on your behalf to connect you with a support engineer that can lend a hand with testing your files.

    Once they're done, they'll reach out with their findings and next steps!

  • ThorMelicher-b5's avatar
    ThorMelicher-b5
    Community Member
    4 years ago

    Hi Melissa,

    I took a look at your file and I noticed that the structure doesn't quite match what Storyline needs to have a successful import.  Notice in this small excerpt that the <source> has 6 lines of code while the <target> only has 1 line of code:

    For this small part to work, this section should look like this instead:

    Fixing this file by hand would be tedious but if you've translated a XLIFF file by hand before, perhaps it wouldn't be too bad? 

    Perhaps the Articulate support team will have a more doable/user friendly solution?

    Good luck!

    Thor

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