Forum Discussion
Missing courses in Team Folders
Hello!
My team has set up a hierarchy of folders within our Articulate team folder, and we've assigned all team members as Managers in the Share Settings for each folder. According to the User Guide, "Inherited permission is when the folder automatically adds the share settings from the parent folder," so I expected that everyone would have access to all the content within these folders.
However, that's not what we're seeing. Some team members can only view a few courses, even though many more exist in the folder.
Is this expected behavior? Or am I misunderstanding how team folder permissions are supposed to work?
Thanks in advance for any insights!
1 Reply
Hello MichelleManb592,
Thanks for reaching out!
Folder permissions give access to the folders themselves, but content inside the folders has individual permission settings as well. Here's an example:
For the courses that are only visible to a few team members, please check the Share Settings for those courses to confirm that they've been shared with the correct team members. If your share settings look correct, please open a case with our support team here to connect with a support engineer for further troubleshooting.
