Forum Discussion
My Articulate 360 Storyline file simply disappeared
Hi,
I thought I'd post this here in case someone else encounters this issue.
I have been working on an Articulate 360 .story file for the last two weeks on and off, left if for the weekend and w...
I also am having this issue. I worked on two files and later that day both files were missing. Additionally, a file from February is also gone.
Hi Cheryl,
I'm really sorry to hear about what you experienced. I find it strange how files can just go missing. My first thought will be to check your antivirus settings. Can you reach out to your IT team to help look at how the antivirus quarantine settings are set up? It may be automatically flagging *.story files.
We'd be happy to investigate further as needed. Please feel free to open a support case so we can provide more targeted help.
